ProActive Care

With Aureon ProActive Care you can rest easy knowing that your IT infrastructure is monitored and supported 24/7, year-round.

You need reliable network security to accomplish your business operations and objectives, and we have just the right technology solutions to help. Aureon ProActive Care services let you focus on running your business and achieving your goals. Our growth-oriented analysts ensure your servers, workstations, switches, and storage networks are efficient and effective. When you partner with us, you’ll receive innovative solutions including 24/7 monitoring, automated security patches, automatic or dispatched maintenance, and support through cloud management and delivery.

We use state-of-the-art backup and security technologies to watch over your designated devices and network components. ProActive Care protects your business’s wide-area and local-area network from suspicious and malicious inbound and outbound public-facing network traffic. We also apply internet content and URL filtering based on your rules and policies, provide gateway anti-virus protection for unencrypted traffic, and deploy an Intrusion Prevention System. ProActive Care identifies potential problems before they happen and installs patches, updates, or repairs as required. We deliver only the best industry standards, so you can operate with a more secure, protected network. Let Aureon IT Services take your connectivity to the next level.

Systems managed through ProActive Care need fewer repairs and require less service, which keeps your budget in check and allows for maximum employee productivity. Plus, all our ProActive Care services include scheduled reporting and technology planning sessions, keeping you ahead of the industry curve and providing excellent communication and connectivity along the way. 

ProActive Care includes:

  • Unlimited network monitoring and maintenance 24/7, year-round, with a network service provider you can trust
  • Automated services to ensure your network and systems are patched, updated, and secured from outside threats
  • Unlimited, responsive support through remote and onsite plans
  • Monthly technology performance reports
  • Scheduled technology update meetings and an annual CIO-level technology planning session
  • Secured data backup configurable to your needs with options for disaster recovery
  • Innovative network security with firewall management, content filtering, anti-virus protection, and intrusion prevention
  • Standard backup retention schedule
  • Managed monitoring and client premise appliance maintenance
  • Alerts when problems are indicated
  • Backup agent upgrades to Microsoft® Windows®, SQL™, Exchange™, if required

Connect with Aureon IT services and connect with solutions.

“With Aureon, we’ve become more efficient and stable, which has been extremely beneficial.”
Mike Polich - CEO, United Community Services (UCS) Healthcare
Read our Case Study: Long-Term Technology Relationship Aides with Grown and Mobility