Onsite IT Service — Serving Your Business First

You need onsite IT services for your business that will safeguard your data and systems and allow you to maximize performance and productivity.

Articles published February 24, 2020 by Kai Johnson


Business enterprises accounted for 81 percent of ransomware infections — a type of malicious software — in 2018, as reported by Symantec’s 2019 Internet Security Threat Report. Yet in a survey conducted by PricewaterhouseCoopers, less than half of their respondents have adopted many of the key practices and processes recommended for uncovering cyber risk in business.

Have you?

There are two simple priorities that are universal among businesses operating in today’s digital world: to ensure their workforce is performing efficiently for optimum productivity, and to safeguard their data and systems. The latter can frequently impact the former, which is why more businesses are partnering with an onsite IT services provider that can simplify their operations and allow them to focus time and energy on other key areas of their business. While you may currently rely on remote IT assistance to resolve technical issues, there are almost certainly going to be instances where there is just no substitute for a physical presence.

More companies are partnering with an IT services company

The CompTIA Buying Guide for Managed Services reports nearly two-thirds of organizations are using managed services for at least one IT function. You may question the need for a managed service provider (MSP) if you already have an internal IT staff in place — or have faced resistance from said internal IT staff members who fear partnering with an MSP would cost them their jobs.

Only six percent of the companies surveyed by CompTIA eliminated their in-house IT staff as a result of hiring an MSP. Onsite IT service providers are frequently brought in to compensate for the lack of an internal IT staff and are rarely thought of as a replacement for an existing team.

On the contrary, the addition of an MSP can lessen the workload of internal IT staff members, assuming responsibility for more of the routine tasks associated with running a network. This allows the in-house IT team to turn their energies on projects that support your business goals.

An IT services company can help improve your infrastructure

According to a study conducted by Mordor Intelligence, 74% of organizations are operating with a novice-level infrastructure. Even worse, only 10% of organizations worldwide have the necessary infrastructure in place to protect against cyberthreats. Considering the frequency with which data breaches and cyber-attacks are occurring today, businesses simply cannot accept the bare minimum when it comes to network security.

This is where outsourcing to an IT managed service provider comes in. The infrastructure of your business helps keep your operations sustainable and productive. A managed service provider can help you determine what type of infrastructure would be best suited to your business and assist you in implementing and managing your software or systems accordingly.

Managed IT can help ensure your network is secure

The CompTIA Buying Guide also identified the top factors driving businesses to adopt managed services, and the top three reasons were as follows: to improve security, to take a proactive approach to IT problems, and for better uptime. Onsite IT services check all three boxes.

From a local computer to an entire network, companies today need to know that their data will be safe and protected, even if disaster strikes. With how quickly the field of IT changes, your systems can become outdated in the blink of an eye. This is one of the reasons an in-house solution to IT services is often insufficient. You need professionals whose sole focus is staying on top of industry trends and technology best practices.

Onsite IT services provide the resources necessary to strengthen your security, and that starts with a security audit and analysis to identify vulnerabilities in your network. They can then offer protection through internet content and URL filtering, anti-virus protection, and year-round patches and updates. Providers should also have a disaster backup and data recovery plan in place, so that no disruptions large or small can compromise your critical information.

At the end of the day, trust is what matters most when it comes to the safety and security of the network and systems that support your business operations. Partnering with an IT managed service provider is more than a patch for your systems. It’s an investment in the safety and security of your infrastructure and the growth of your business.

Ready to keep your systems safe and protected? Connect with Aureon and appreciate the peace of mind of knowing your technology is taken care of.

About The Author

Kai Johnson is an experienced technology consultant who is passionate about leveraging technology tools to help organizations solve critical business challenges. With a focus in Unified Communications, managed services, network security, business continuity, and network and cloud solutions, he is ... read more

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