Customer Care

When you partner with Aureon Contact Center, we provide your customers with a superior customer experience so you can focus on what you do best—running your business.

We understand satisfied customers are integral to your business. At Aureon, we make taking care of your customers our business so you can stay focused on running yours. We go above and beyond to provide a superior level of service to your customers. Knowledgeable, courteous Aureon agents are prepared to assist your customers through their preferred means of communication—whether that’s social media, live chat, or phone calls.

No matter the industry, Aureon brings the right solution to each customer. We help you define the best customer care strategy and deploy an efficient and unique operation to handle each interaction for every method of contact. Hiring an outsourced call center provides you with diverse customer care options to help your business evolve and thrive on multiple levels. These services include:

  • Customer Support
  • Technical Support
  • Lead Generation
  • Billing Questions
  • Orders, Returns, and Exchanges
  • Account Management
  • Dispatch Services