Technical Support Solutions

Aureon Contact Center is a recognized leader in outsourced technical support services. Whether we're working with your IT team or on our own, we provide a help desk that really helps.

Aureon Contact Center offers real experts—men and women who can troubleshoot any issue and who stay on top of rapidly changing technology. They’re quick learners, ready to understand the ins and outs of your product line and provide the impeccable service we’re known for.

They’re responsive, helpful, knowledgeable, and trustworthy—and with them on your side, you can rest assured your customers are getting the highest level of technical support.

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    “As an extension of our business, Aureon Contact Center has knowledgeable people that genuinely care about our customers and that is reflected in every interaction they have. They are creative self-starters, and the knowledge of their long-tenured staff consistently goes above and beyond the call of duty.”
    Craig Rothenberger - Director of Service and Support, NEC Display Solutions
    Read Dedicated Consumer Technical Support Provides Trust and Flexibility
    “We aren’t spending time trying to figure out what’s wrong with our network, email, or why someone’s computer is slow. Having Aureon’s technical support is very beneficial to us.”
    Adam Lathrop - Executive Director, The Iowa-Illinois Safety Council’s (IISC)
    “We are a fairly small organization and really don’t need a full-time IT person on staff. Leveraging Aureon is a more cost-effective and efficient solution for us.”
    Adam Lathrop - Executive Director, The Iowa-Illinois Safety Council’s (IISC)
    “Leveraging Aureon’s services frees us up to focus on projects that benefit the community. Aureon is essential to helping us grow and fulfill our mission.”
    Adam Lathrop - Executive Director, The Iowa-Illinois Safety Council’s (IISC)