Frequently Asked Questions (FAQ)

Aureon Technology FAQs

• Does Aureon Technology provide onsite IT staff for my company?

  Yes. Whether you require remote assistance or onsite IT services, Aureon’s certified technical support personnel will keep your systems — and your business — running smoothly. Contact us to learn more about our advanced IT services.

• Why should I consider Aureon wholesale solutions?

  Providing reliable and consistent connections to your customers is vital for your success. Aureon Technology keeps your customers connected by providing the latest in wholesale network services. We are proud to offer the largest and most robust fiber optic network in the state of Iowa to our wholesale partners.

• What is special about Aureon’s fiber optic network?

  The Aureon Fiber Optic Network offers speed and scalability. We engineer and monitor every mile of our network to ensure industry-leading reliability and performance. We also offer 24/7 network support for quick and effective communications assistance. Connect with an expert to learn more.

• What does it mean to be an Aureon Channel Partner?

  Aureon’s Channel Partner program enables you to expand your business and provide your clients with services that are reliable, scalable, and affordable. As an Aureon Channel Partner, your business can resell a variety of communication and network services, among other benefits. Contact us to learn more.

• How do I become an Aureon Channel Partner?

  Please contact us to learn more about becoming an Aureon Channel Partner.

• Does business VoIP work for businesses of all sizes?

  Yes. Aureon’s Voice over Internet Protocol (VoIP) provides reliable delivery of voice communications and multimedia sessions for businesses of all sizes.

• Why should I consider Aureon Unified Communications?

  Businesses need to be more responsive in today’s rapidly changing world. Aureon’s all-in-one hosted unified communications system keeps teams connected with its cloud calling, messaging, and meeting capabilities.

• Can I be sure your data centers are secure?

  Aureon Data Centers ensure your information is fully protected and available when you need it. Off-site hosting within a controlled access facility provides multiple layers of redundancy and certified standards for security and privacy.

• Does Aureon have multiple data centers?

  Yes. Aureon has numerous physical and cloud-based data centers operating on different networks to disperse your information and servers throughout several locations. This helps prevent Distributed Denial of Service (DDoS) attacks, which primarily target businesses that utilize single-source data centers.

• What hardware and software providers does Aureon have partnerships with?

  Aureon’s hardware and software partners include Microsoft, Dell EMC, Fortinet, VMware, Citrix, Cisco, and Veeam. When you partner with Aureon you will gain access to some of the most well-respected companies in the tech industry.

• What’s the importance of an IT security audit?

  An IT security audit ensures that your organization’s network and data security is where it needs to be. Our team of Aureon IT analysts can install or update your internet security software and other firewall applications, as needed.

• Will Aureon Managed IT services make sure my hardware and software are up to date?

  Yes. Aureon’s managed IT team will monitor and support all your business solutions. This includes updates for all your data, voice, and IT systems.

• In what IT areas do you provide service?

  Aureon’s IT services include cloud solutions, data backup and disaster recovery, protected network infrastructure, hardware implementation and support, and a variety of managed IT services. Connect with an expert to learn more.