3 Benefits of Working with a Strategic Technology Partner

Consolidating IT, voice, and data services creates efficiencies and allows you to focus on supporting your customers and growing your business.

Articles published July 2, 2019 by Kai Johnson

coworkers looking at IT backup

Here’s a scenario business owners are familiar with:

It’s a normal day at the office, and you’re trying to work quickly and efficiently to meet customer demands and hit deadlines. Then, all of a sudden, there’s a network, internet, or computer issue that disrupts your progress. Sometimes it’s more severe and the technology issue halts business for all workers. Employees are seeking ways to stay productive, but they feel isolated without access to the systems needed to do their job.

If you’re an organization that works with multiple technology providers, you may need to make several phone calls to diagnose the issue. The situation can become more problematic when each vendor claims there’s someone else to call, as they’ve identified the issue is not related to their services. Now you’re left wondering what to do and how to solve a problem that each company says doesn’t exist.

Partnering with multiple technology providers can lead to inefficiencies and unnecessary challenges. But what if you only used one strategic technology partner for all of your on-premise and off-site IT and voice communication needs? This could serve to eliminate the inefficiencies of using multiple providers for interconnected services.

Efficiency, compatibility, and simplicity, are just three benefits of partnering with a single strategic technology provider. There are other perks to using only one partner as well, and when it comes down to it, it can be very helpful to your organization in the long run.

Increased Efficiency

As described above, utilizing one strategic technology provider can increase your efficiency simply by reducing the number of companies you need to communicate with.

With one partner managing all facets of your network, including your local area network (LAN) and wide area network (WAN), it simplifies your support needs and communication processes. All of this combined can lead to reduced downtime, giving your organization more productive time and better efficiency, because you’re not interrupted with unknown issues or multi-vendor confusion.

With a single technology partner, if there ever is an issue, you know exactly who to call, and your service provider can quickly identify what’s causing the problem, because they have visibility and access to the entire network.

Compatible Technology

Another benefit of consolidating voice, IT, and data services is reduced technology compatibility issues. Because the provider uses products that will work together on the same platform, you don’t have to worry about certain applications not being compatible with each other. This saves you from the burden of having to do extensive research on products related to your IT and telecommunications infrastructure. 

Simplified Solutions

In the end, working with just one technology provider gives you a simpler way of doing business. It streamlines solutions, problems, and processes, so that you can continue to focus on your core business. It also lets you consolidate billing, so there’s less paperwork to review and it’s easier to manage your payments each month.

“Having one provider for internet, voice, and IT creates a more seamless experience,” says Adam Lathrop, Executive Director of Iowa Illinois Safety Council. “This was extremely helpful during a recent office move.”

Selecting a Technology Partner

Whether you’re looking to reduce the inefficiencies associated with multiple contacts and points of communication, or looking for a provider that can meet all your needs, using only one technology partner allows you to focus on supporting your customers and growing your business.

Could your business benefit from consolidating your technology service providers?


About The Author

Kai Johnson is an experienced technology consultant who is passionate about leveraging technology tools to help organizations solve critical business challenges. With a focus in Unified Communications, managed services, network security, business continuity, and network and cloud solutions, he is ... read more

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