Where we started.

When the Bell System broke up, consumers suddenly found themselves with a choice of long-distance providers. While this sounded like good news for consumers, some of the providers chose to serve only urban areas, leaving countless rural Iowans without reliable or cost-efficient telephone service.

How we evolved.

Our network delivery model thrived even amidst constant regulation and change. But as the needs of users evolved and expanded, so did the need for new technology. When the old way of doing business was no longer the best way, INS took steps to reinvent itself. We leveraged our historic connectivity, partnered with ITCs and together ensured the next generation of internet and cloud-based services would be available to small and mid-sized businesses all over Iowa. Today, we are proud to have the largest and most robust network in the state. But that isn’t enough, we have taken strategic steps—outlined in a five-year plan—to make that network stronger, more secure, and more resilient. This plan includes a $60 million investment in infrastructure, fiber, and network equipment.

Our reinvention process opened some additional doors. We realized there was a need to diversify beyond the realm of telecommunications and find new ways to help clients enhance revenues, simplify their operations, and keep people connected. In other words, how could we help clients handle the complexities of doing business, so they can focus on their core purpose and passion?

The answer lay in our own past. We thrived in telecommunications by offering multiple connections on one central hub, and by constantly looking for optimal efficiency. It was natural, then, to apply those attributes to customer care and consulting as well.

And with that, Aureon was born.

Aureon Company FAQ

  • Aureon provides unique and scalable business support services for organizations of all sizes. We offer technology, consulting, and contact center solutions.

  • Aureon has offices in West Des Moines, Omaha, and Kansas City. We also have three U.S.-based contact center facilities in Marshalltown, Newton, and Jefferson, Iowa. Our clients span 48 states. Learn more about our locations.

  • Aureon has experience providing technology, consulting, and contact center solutions to businesses of all sizes across a broad range of industries.

  • Aureon began as Iowa Network Services in 1986. The company expanded its services and rebranded under the Aureon name in 2016. Learn more about Aureon’s history and its experiences.

  • No. Aureon does not provide HR services. However, Aureon Consulting provides consulting solutions for job seekers and employers looking for skilled workers.

  • Whether you’re seeking out technology, consulting, or call center solutions — or all three — Aureon operates as an extension of your brand that works toward the common goal of building long-lasting relationships and overall satisfaction. Check out our client testimonials to learn how Aureon will become your No. 1 partner.

  • The Aureon Scholarship Program supports Iowa-based high school students who plan to pursue careers in science, technology, engineering, and mathematics (STEM). Learn more about this annual program.

  • Aureon has over 500 employees. Learn more about our career opportunities.

  • Aureon believes in creating an atmosphere that fosters collaboration, engagement, fun, and innovation. This allows our skilled employees to work to the best of their abilities. Learn more about our atmosphere.

  • Aureon gives back to the communities in which it operates through volunteering, charitable efforts, and awarding scholarships, among other initiatives. We create an atmosphere that fosters collaboration, engagement, fun, and great work. Learn more about our culture.